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Sharing Experience at Needlers

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We take our claim of being the Food Industry Specialist very seriously so it's important that the team knows every part of our process inside and out, which is why we've been doing a lot of cross-department learning sessions lately.

Our customer service department have been swapping places with the warehouse team to get to grips with how we fulfill your orders, here's Jess being shown how our bar-coding system works.IMG_0392Our warehouse team have been manning the phones as well, speaking to our customers to find out what they need and how they can best help to fulfill their orders, here's new apprentice Joe checking stock for one of our customers.C4oUs7-XUAARW9KThese kind of exchanges are something that we think are key to ensuring that our customers get the best experience possible when dealing with us at all levels, from the moment they place their order to the day it arrives on their doorstep our people know exactly what they need to do and how they can best help their colleagues and ultimately the customer.

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